Terms of service

TERMS OF SERVICE

GENERAL INFORMATION

Welcome to NovaNexGen! The terms “we,” “us,” and “our” refer to NovaNexGen. NovaNexGen operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). NovaNexGen is powered by Shopify technology, which enables us to provide the Services to you.

The following Terms and Conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

 

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products or services we offer, you may be required to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

 

SECTION 2 – OUR PRODUCTS

We strive to display our products and services as accurately as possible in our online store. However, product colors and appearance may vary depending on your device and screen settings.

We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or exactly match what is displayed online.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of products offered to any person, geographic region, or jurisdiction.

 

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. NovaNexGen reserves the right to accept or reject any order at our sole discretion.

Your order is not accepted until NovaNexGen confirms acceptance. Payment must be received and processed before acceptance.

Please review your order carefully before completing your purchase, as cancellation requests may not be possible after acceptance. If we change or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.

Returns and exchanges are only permitted in accordance with our Refund Policy [LINK].

You represent and warrant that your purchase is for personal or household use only and not for resale or export.

 

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be stated in your order confirmation email.

Unless otherwise stated, listed prices do not include taxes, shipping fees, handling fees, customs duties, or import charges.

Prices displayed on our online store may differ from prices offered in physical stores or third-party marketplaces.

You agree to provide current, complete, and accurate billing, payment, and account information for all purchases. You also agree to promptly update your account information, including email address and payment details.

You represent and warrant that:

  1. The payment information you provide is true and accurate;
  2. You are authorized to use the payment method provided;
  3. Charges incurred will be honored by your payment provider; and
  4. You will pay all applicable charges, including shipping, handling, and taxes.

 

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. Delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by shipping carriers, customs processing, or events beyond our control.

Once products are transferred to the shipping carrier, title and risk of loss pass to you.

 

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, branding, text, graphics, product reviews, images, videos, audio, and their arrangement, are owned by NovaNexGen, its affiliates, or licensors and are protected by intellectual property laws.

These Terms allow you to use the Services solely for personal, non-commercial use.

You may not reproduce, distribute, modify, republish, download, store, or transmit any material from the Services without prior written consent.

Nothing in these Terms grants you any rights or licenses to any intellectual property owned by NovaNexGen, Shopify, or third parties.

Unauthorized use of the Services may violate intellectual property laws.

All rights not expressly granted are reserved by NovaNexGen.

 

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control.

You acknowledge and agree that these tools are provided “as is” and “as available” without warranties or endorsements of any kind.

Your use of optional third-party tools is entirely at your own risk and discretion.

Future features, tools, or resources added to the Services will also be subject to these Terms.

 

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites or content.

We are not responsible for examining or evaluating third-party content or websites and are not liable for any damages related to your use of them.

Please review third-party policies carefully before engaging in transactions with them.

 

SECTION 9 – RELATIONSHIP WITH SHOPIFY

NovaNexGen is powered by Shopify technology, which allows us to provide the Services to you.

However, all purchases and sales are conducted directly between you and NovaNexGen.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and NovaNexGen.

You expressly release Shopify and its affiliates from any claims related to purchases made from NovaNexGen.

 

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy [LINK].

Because the Services are hosted by Shopify, Shopify also collects and processes personal information to provide and improve the Services.

Information you submit may be transferred to and shared with Shopify and third parties located outside your country of residence.

Please review our Privacy Policy [LINK] for more details.

 

SECTION 11 – COMMENTS

If you submit feedback, suggestions, reviews, proposals, or other content (“Comments”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such Comments.

You represent and warrant that:

  1. You own or control all rights to the Comments;
  2. You have disclosed any compensation related to the Comments; and
  3. Your Comments comply with these Terms.

We may remove Comments that we determine are unlawful, offensive, defamatory, obscene, or otherwise objectionable.

You are solely responsible for your Comments and their accuracy.

 

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.

 

SECTION 13 – PROHIBITED USES

You may only use the Services for lawful purposes.

You may not use the Services:

  • For unlawful or fraudulent purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To harass, abuse, or harm others
  • To spread false or misleading information
  • To distribute spam or malicious software
  • To impersonate others
  • To interfere with security features or access controls

We reserve the right to suspend or terminate your access if you violate these Terms.

 

SECTION 14 – AGENTS

If you use automated agents, bots, or AI systems to access the Services, they must clearly identify themselves and comply with all applicable requirements.

We may restrict or block access by automated systems at any time.

 

SECTION 15 – TERMINATION

We may terminate your access to the Services at any time without notice.

Any obligations or liabilities incurred prior to termination will survive termination.

 

SECTION 16 – DISCLAIMER OF WARRANTIES

The Services and all products provided through the Services are offered “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted, secure, or error-free operation of the Services.

Some jurisdictions do not allow limitations on implied warranties, so certain exclusions may not apply to you.

 

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, NovaNexGen, Shopify, and their affiliates, officers, employees, contractors, and licensors shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased through the Services.

 

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless NovaNexGen, Shopify, and their affiliates, employees, contractors, licensors, and service providers from any claims, damages, liabilities, and expenses arising from:

  1. Your violation of these Terms;
  2. Your violation of any law or third-party rights; or
  3. Your use of the Services.

 

SECTION 19 – SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain in effect.

 

SECTION 20 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and NovaNexGen regarding the Services and supersede prior agreements or communications.

Failure to enforce any provision does not constitute a waiver of rights.

 

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights under these Terms without our written consent.

We may assign our rights and obligations without notice.

 

SECTION 22 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws and courts of the jurisdiction where NovaNexGen is headquartered.

 

SECTION 23 – HEADINGS

Section headings are provided for convenience only and do not affect interpretation.

 

SECTION 24 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms at any time by posting changes on our website.

Your continued use of the Services after any changes constitutes acceptance of those changes.

 

SECTION 25 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

NovaNexGen
sebaant.shopify@gmail.com
contacto@novanexgen.com